You can find over the web a lot of articles or user reviews with comparing Dynamics CRM and Salesforce. But usually they do not cover (or do it a few words) the question of customizing this systems. This option is “invisible” for regular CRM users but might be extremуly meaningful when you make a decision what CRM system your are going to use. So, lets dive deep in details to see which abilities provide both systems, discover their strengths and weaknesses. I am going to include i
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